Please make sure your dog has toileted before the grooming.
From time to time, we take before and after pictures of your dog for our personal records and put on our gallery and social media sites. If you would rather we do not use your dog’s photo in our publications please let us know during your appointment.
We understand that appointments are sometimes necessary to cancel, if we are given more than 24 hours’ notice, we shall very likely be able to fill your allocated slot. If however, appointments are cancelled on the same day a charge of 100% will occur.
At the point of appointment, it is important to let us know if your dog is aggressive, Pride & Groom do use muzzles if the owner gives there consent .